Last updated October 10, 2026
Delete Your Account
Byte Size Factory is Byte Size Factory LLC, a Texas limited liability company in the United States. This page is how you delete an account and the data attached to it, for any product we ship. Nothing here asks you to install anything, reinstall anything, or sign in to a separate portal.
The short version
There are two routes and either one works on its own. If a product can delete its own account from the inside, the steps are in its section below. If it cannot — or you cannot get into it — email support@bytesizefactory.dev and we will do it. Deleting an account deletes what is attached to it.
Deleting is permanent. We cannot undo it and we cannot get any of it back for you. Sign up again afterwards and you get a new, empty account — not your old one.
What applies to everything
The email route
Send it to support@bytesizefactory.dev from the address on the account, and say which product. If you cannot send from that address — you lost the mailbox, or the product never had one — tell us what it was and we will find another way to be sure the account is yours before we touch it. We will not delete an account on a request we cannot tie to it, because the alternative is that anyone can delete anyone else’s.
A person reads these, not a queue, so allow a few days. You get a reply when it is done, which is how you know it happened.
What deletion actually means
The account and the data hanging off it are erased. Not archived, not anonymised and kept for analytics, not parked in a deactivated state we could quietly bring back. Each product’s section below lists exactly what goes.
What does not vanish the same second
Three caveats. They are true of any service that keeps backups and leans on other services to work, and pretending otherwise would be a lie:
- Backups. Databases are backed up automatically, and a deleted account can survive inside a snapshot until that snapshot ages out and is destroyed on its own rotation — never more than 30 days. Backups exist for disasters; they are never used to bring one deleted account back.
- Server logs. Operational logs record that things happened, and they age out on their own rotation too, also inside 30 days. Where a log line carries an account identifier it is a random one, and once the account is deleted it no longer points at a person.
- Anything already handed to a third party. Where a product has to send something out to a service it depends on to work, that copy left our servers before you deleted anything, and deleting your account cannot reach in and retrieve it. It is held under that company’s own retention, not ours. Where this happens the product’s section below names it, and so does its section on the Privacy Policy.
Beyond those three: if you emailed us about it, we keep the thread the way anyone keeps their correspondence, and we keep the records we are legally required to keep — purchase records, for tax. Nothing else outlives the deletion.
Purchases and subscriptions
Deleting an account does not refund purchases, and it does not cancel a subscription bought through an app store. Those are cancelled in the store that sold them, and it is worth doing that first, before the account it belongs to is gone.
By product
Each product has a permanent anchor on this page — the same anchor it has on /privacy and /support. Store listings link straight to it.
Sproks
LiveSproks only has an account if you ask for one: play as a guest and there is nothing of yours on our side to delete — the guest save is in your own browser, and clearing the site's storage removes it. Signing in with an email address creates an account, and that one is deletable. There is no delete button inside the game yet, so the route is email.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/sproks/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
Send it from the address on the account and say it is Sproks. If you cannot send from that address, tell us your callsign instead — it is unique, so it is enough to find you. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
What is deleted
- Your account and the email address on it
- Your callsign, which is released and can be taken by someone else afterwards
- Your progress — best runs, what you have earned, and the paints, skins and blueprints you own
- Your run results, and with them every leaderboard standing they earned
- Blueprints you published, which stop being offered to other pilots
Your email sign-in is a Byte Size Factory account, shared by our games, and your Sproks data sits in the game's own database. Tell us whether you want only your Sproks data removed or the Byte Size Factory account as well; removing the account signs you out of every game that uses it. It does not reach your own browser: the game keeps a local copy of your settings and guest save, and clearing the site's storage removes that yourself.
What is kept
On top of the caveats described above, for Sproks specifically:
- Server logs from matches you played. They record random identifiers, routes, and timings rather than your email address or callsign, and they age out with the rest of the logs.
- Nothing else. There are no purchases in Sproks, so there are no purchase records to keep for tax reasons.
Torks
LiveTorks only has an account if you ask for one: play as a guest and there is nothing of yours on our side to delete — the guest save and the bots you build are in your own browser, and clearing the site's storage removes them. Signing in with an email address creates an account, and that one is deletable. There is no delete button inside the game yet, so the route is email.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/torks/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
Send it from the address on the account and say it is Torks. If you cannot send from that address, tell us your driver name instead — it is unique, so it is enough to find you. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
What is deleted
- Your account and the email address on it
- Your driver name, which is released and can be taken by someone else afterwards
- Your progress — Bolts, levels, jobs, best runs, and the paints, parts and materials you own
- Your run results, and with them every leaderboard standing they earned
Your email sign-in is a Byte Size Factory account, shared by our games, and your Torks data sits in the game's own database. Tell us whether you want only your Torks data removed or the Byte Size Factory account as well; removing the account signs you out of every game that uses it. It does not reach your own browser: the game keeps a local copy of your settings, guest save and bots, and clearing the site's storage removes that yourself. On CrazyGames your save is in your CrazyGames account, which is theirs to delete.
What is kept
On top of the caveats described above, for Torks specifically:
- Server logs from matches you played. They record random identifiers, routes, and timings rather than your email address or driver name, and they age out with the rest of the logs.
- Nothing else. There are no purchases in Torks, so there are no purchase records to keep for tax reasons.
Quantum Clash
LiveQuantum Clash only has an account if you ask for one: play as a guest and there is nothing of yours on our side to delete — the guest save is in your own browser, and clearing the site's storage removes it. Signing in with an email address creates an account, and that one is deletable. There is no delete button inside the game yet, so the route is email.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/quantum-clash/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
Send it from the address on the account and say it is Quantum Clash. If you cannot send from that address, tell us your callsign instead — it is unique, so it is enough to find you. If you played on CrazyGames rather than signing in by email, we never received an email address for you: say so and give us your callsign, and we will find the account that way. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
What is deleted
- Your account and the email address on it
- Your callsign, which is released and can be taken by someone else afterwards
- Your pilot progression — level, ship mastery, and unlocked paint jobs
- Your match results, and with them every leaderboard standing they earned
Your email sign-in is a Byte Size Factory account, shared by our games, and your Quantum Clash data hangs off one account row in the game's own database. Tell us whether you want only your Quantum Clash data removed or the Byte Size Factory account as well; removing the account signs you out of every game that uses it. It does not reach your own browser: the game keeps a local copy of your settings and guest save, and clearing the site's storage removes that yourself. If you also played on CrazyGames, that is a separate account we never had an email address for — see the note below.
What is kept
On top of the caveats described above, for Quantum Clash specifically:
- Server logs from matches you played. They record random identifiers, routes, and timings rather than your email address or callsign, and they age out with the rest of the logs, so once the account is gone that identifier does not point at anybody. The one exception is an unexpected server error, which is logged with its stack so it can be fixed; those age out the same way.
- Nothing else. There are no purchases in Quantum Clash today, so there are no purchase records to keep for tax reasons.
Starclaim
RetiredStarclaim closed on 17 October 2026, so there is nothing to delete from the inside. It had accounts while it ran, the account was the save file, and your right to have that data removed did not close with the game.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/starclaim/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
Email us and say you had a Starclaim account — we run these by hand. Send it from the address on the account, or tell us the username if you cannot. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
What is deleted
- Your account and the email address on it
- Your username
- Your progress, holdings, and in-game activity — everything the save consists of
What is kept
On top of the caveats described above, for Starclaim specifically:
- A record that a purchase happened, and when. Tax and accounting rules require us to keep those, and they are not used for anything else.
Bodkin
LiveBodkin only has an account if you ask for one: play as a guest and there is nothing of yours on our side to delete. Signing in with an email address creates an account, and that one is deletable. There is no delete button inside the game, so the route is email.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/bodkin/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
Send it from the address on the account and say it is Bodkin. If you cannot send from that address, tell us your display name instead, and we will confirm it is yours before deleting anything. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
What is deleted
- Your account and the email address on it
- Your display name, which stops appearing on the Hall of Glory
- Your career stats — kills, deaths, experience, best streak and best level
- Your coins and every skin you own
- Every sign-in session, so any browser still signed in is signed out
Everything in Bodkin hangs off the one account row and goes with it. Your email sign-in is a Byte Size Factory account, shared by our games: tell us whether you want only your Bodkin data removed or the Byte Size Factory account as well; removing the account signs you out of every game that uses it. It does not reach your own browser: clearing the site's cookies removes the sign-in cookie there.
What is kept
On top of the caveats described above, for Bodkin specifically:
- Copies inside the daily database backups, which roll over after about two weeks and are never used to bring one account back.
- Nothing else. There are no purchases in Bodkin, so there are no purchase records to keep for tax reasons.
Squarecery
In developmentSquarecery is in development and is not public yet. Nobody has an account, so there is nothing to delete. This section will say how deletion works before the game launches.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/squarecery/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
If you have a question about Squarecery and your data, email us and we will answer it. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
GameHydra
LiveGameHydra is a Windows app that runs on your own machine, with no account and no sign-in. What it keeps about your games, it keeps on your own disk, where you can remove it yourself — none of that is ever sent to us. Buying it is what creates an account: that one is deletable, and the route is email.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/gamehydra/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
Buying a licence creates an account — the email address on the purchase, the licence key, and which machines it is activated on. Email us and we will delete it. Say whether the licence should be revoked along with it: the account is also how a lost key gets recovered, so deleting the account while keeping the key is a real choice rather than a contradiction. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
What it holds anyway
There is no account here, so there is no deletion to describe. For completeness, what GameHydra does hold:
- Its settings, its record of which games it has stored and where, and its log — all in %LOCALAPPDATA%\GameHydraData on your own PC. Uninstalling GameHydra deliberately leaves that folder behind so that a reinstall picks up where it left off. Delete the folder yourself and it is gone.
- Nothing else about you. The app goes online only to activate or release a licence key, which belongs to the account below, and, when it was installed with the GameHydra installer, to check for updates — a request that carries no licence key and nothing about your games. There is no analytics or crash reporting in it.
The Guide Forge
RetiredThe Guide Forge is retired and no longer running, so there is nothing to delete from the inside. It had accounts while it ran, and your right to have that data removed did not retire with it.
Wherever this page ends up living, this address reaches this section: https://bytesizefactory.dev/l/guide-forge/delete — that is the one to paste into a support ticket or a store form, rather than the URL in your address bar.
By email
Email us and say you had a Guide Forge account. Include the email address or username you used, so we can find it. The address is support@bytesizefactory.dev — that link fills the subject line in for you.
Contact
Anything about deleting an account, or about data we hold after one is deleted, goes to support@bytesizefactory.dev. The person who reads it is Jackson Van Dyke.